I would highly recommend Derek’s workshop based on his exceptional expertise.”
I have already sent along recommendations to friends!!!
Thanks again for putting this together, the day could not have gone better.
Everyone got something out of the course. Personally, I am a lot less nervous about getting a bit more hands on now.
We now have it, and it is all thanks to your time, patience and encouragement with Nathan. He is so proud of his accomplishment….you can see it on his face as soon as he straps that helmet on. Thanks Derek, we are so grateful. Don’t stop what you’re doing…you’ve given Nathan a whole new independence!!!!!
Making the switch to mountain biking this season has been a blast! Why did I wait so long?
For the first time in many years, my 2013 bike wasn’t well. It didn’t sound right. It didn’t feel right. It didn’t respond right. Every 2 weeks I was back in the shop with the same, or similar problem. It was a frustrating year. I don’t know about anyone else, but I hate being ‘that guy’ in the peloton that’s bike creaks and makes clicking sounds. That ended up being me and often I’d choose to drop off and ride alone (or with very patient friends).
At what point do you wonder if the regular trusted mechanics at the store are missing something or aren’t paying enough attention to the issue? I get that they are busy and are more or less a triage station. Time is money, I get it and I know they cant spend hours figuring out what the hell was wrong with my precious ride.
Finally, I had to try something else. Derek, who I have known for many many years, is a guy that hates riding with ‘that guy’ and the noisy bike. This is mainly the case because he is a bike mechanic and secondly because all he thinks about while he rides with you is what on earth is going mechanically with the bike? It should be silent, smooth, every cyclist knows what a clean and efficient bike sounds like! So finally he told me to bring it to him.
[Cue my guilt to my bike store.]
But. A week later, my bike comes back with a long explanation of what was wrong. Lots of little issues. Lots of tweaking. Lots of fine combing through the drive train.
I have not had a problem since Derek took care of it. Its humming perfectly. It’s smooth. It’s simply perfect. She deserved it and so did I.
Oh, and he charged me the same amount as what the bike store did.
I have a new bike mechanic. Nobody can beat the personal attention and expertise that Derek possesses. Plus I can now tell my friends I have my own bike mechanic!
I am thrilled with how the bike rides and how the bike looks. Thank you so much for working with my bike and for doing this so quickly.
Thank you, thank you, thank you … again!
I was able to get out on them twice and have really noticed the difference. They seem lighter, stronger, and faster. Also the blade spoke seems to cut thru the wind.
My 5 person, all female team took 3rd in a pretty competitive group of 7 teams.
Thank you for supporting my riding!
Derek is a fountain of knowledge for all things ‘bike’.
Derek is a true master at building wheels and the time he takes to fine tune to true and tension each spoke is astounding.
I now have wheels that I can trust and give me the performance I was looking for.
“A chain every 3,000-5,000 km – really?? New cables every year – really?? Break pads are worn – really?”
In fact, I would say that most people view taking a bike into a store to be similar to that of asking someone how much money they’d like…very similar to a car repair. You don’t mind paying for great care and service but don’t want to get ripped off AND one determines good service when the “click-grind-clankety clankety” sound goes away!
Most people fix things as they break and not before hand.
While small now, I bet you your mobile service will be a real winner. As a busy person I barely have time to ride the dam thing, let alone baby it like I should. Love it.